Shipping & Returns

Custom Golf Gloves operates for UK customers only. All orders are manufactured and dispatched from Pakistan and shipped directly to the United Kingdom.

UK Shipping (DDP Included)

We ship to the United Kingdom only. All shipments are sent on a DDP (Delivered Duty Paid) basis, meaning import duties, customs charges, and taxes are included in the delivery service where applicable. This ensures a smooth delivery experience with no unexpected costs for customers.

Order Processing & Dispatch

  • Processing: Orders are confirmed after payment approval.
  • Custom Production: Most products are made-to-order, so production time may vary depending on the design and order quantity.
  • Dispatch: Once your order is completed, it will be dispatched from Pakistan to the UK.
  • Tracking: Tracking details will be provided once your parcel is shipped.

Estimated Delivery Time (UK)

Delivery time depends on production and courier handling. After dispatch, shipping to the UK typically takes between 5–12 business days. Delays may occur during peak seasons or due to customs clearance procedures.

Shipping Charges

Shipping charges may vary depending on order size and weight. Final shipping cost (if applicable) will be confirmed during the checkout process or order confirmation.

Returns & Exchanges

Since most of our products are custom-made, we only accept returns or exchanges for items that are defective, damaged, or incorrectly supplied. Returns are not accepted for change of mind or incorrect sizing provided by the customer.

  • Return Request: Must be submitted within 7 days of receiving your order.
  • Condition: Products must be unused and returned in original condition.
  • Custom Orders: Personalised or branded gloves are non-refundable unless faulty or incorrect.

Damaged or Incorrect Orders

If you receive a damaged item or the wrong product, please contact us immediately with clear photos of the product and packaging. We will investigate and arrange a replacement or suitable solution.

Refund Policy

Refunds (if approved) will be processed after inspection of the returned item. Refunds are issued through the original payment method. Shipping fees are non-refundable unless the issue occurred due to our error.

Contact Us

For shipping or return-related questions, please contact us:
Email: dawood.manufacturer@gmail.com
Phone: +92 339 3928371